Benefits Administration

Benefits management is more than once-a-year open enrollment. The day-to-day tasks can be some of the most challenging and time-consuming. Benefficiency has the tools to help you control both cost and process, so routine administrative functions require less time and attention.

• A single system to manage multiple benefits plans with multiple carriers and process employee life events, new hires, and terminations.
• Track employee eligibility and identify age outs to avoid errors in coverage.

• Configure plan participation rules and change them as needed—without IT support.
• Simplify billing reconciliation and avoid overpaying premiums.
• Access complete historic, real time, and future census information for all participants and dependents.

Carrier Integration/EDI

Benefits Professionals need to make objective decisions about suppliers and should not be constrained by a carrier’s EDI (electronic data interchange) system. As an independent, carrier-neutral application, Benefficiency is able to exchange data with most insurance and payroll systems.

• Plan participant data is controlled by the employer, not an insurance carrier.
• Changes and updates can be automatically transmitted and integrated into the carrier’s electronic data system.
• Resolve eligibility issues, pay premiums, and reconcile billing more quickly.

Cost Control

Benefficiency reduces the time (and money) spent each month on the administration of benefits. Use reporting functions to uncover premium leakage, age outs, and billing errors more easily. Eliminate the need for travel to multiple locations during open enrollment, and lower your printing and mailing expenses by supplying documents electronically.

• Manage employee eligibility and identify age outs to avoid payroll deduction errors and overpayments.
• Track benefits selections to eliminate plan options with low usage.
• Simplify billing reconciliation and avoid overpaying premiums.
• Evidence of Insurability (EOI) functionality makes it easy to manage enrollment, eligibility, payroll deductions, and pending EOI events.

Customization

Benefficiency accommodates benefits plans of all sizes with support for multiple locations, multiple-participant types, multiple groups, and varying supplemental benefits. Our professional staff works with you to configure a benefits management system that meets your needs and delivers enterprise-class technology for your employees.

• Benefficiency site branding matches your organization’s look and feel with the logo and color scheme.

• Administrators can customize census fields, reports, functionality, message screens, and more throughout the system.
• Customizable eligibility rules ensure each employee is only presented with available benefit options.
• Add custom pages with user defined fields to gather and track any desired information. No programming or IT support is needed to collect custom data or run reports.

Ease of Implementation

Be up and running in 45 days without involving your IT department.

Employee Communications

Benefficiency connects employees directly to their benefits, so HR professionals no longer act as gatekeepers. Empowering employees with self-service options reduces frustration and increases satisfaction for everyone involved.

• Employees are educated on benefits options and understand the value of their benefits package.
• Employees and their dependents can access the system at any time from any computer with an internet connection.
• Employees only see information that applies to them, which avoids errors, confusion, and miscommunication.

Enrollment

Benefficiency streamlines the enrollment process for both the administrator and the employee. The system allows dynamic and configurable participation and eligibility rules to be established. Administrators can determine how life events are initiated and processed.

• Educate employees on their benefits options with plan comparisons and comprehensive cost calculators.

• Effectively disseminate information and communicate with employees.
• Monitor progress and status to keep the enrollment process on track.
• Send information to the carrier electronically or generate pre-populated, signature-ready forms to save time and reduce errors.

Evidence of Insurability (EOI)

Benefficiency establishes dynamic and configurable implementation rules for any ancillary benefits requiring Evidence of Insurability. Employees can not complete enrollment for coverage requiring EOI without an administrator’s approval. Benefficiency’s functionality helps manage enrollment, eligibility, payroll deductions, and pending EOI events.

• Administrator controls are in place to avoid premium payments and payroll deductions from occuring before coverage has been approved.
• Track pending enrollments requiring EOI and record carrier approvals and declines.

• Online enrollment alerts employees to EOI requirements and provides them with the EOI forms or carrier web links needed to submit information directly to the carriers.

Open Enrollment (Annual)

Every benefit professional has experienced the intense time and attention required to manage annual open enrollment. The massive mailings, travel to multiple locations, handwritten paperwork, and manual input of data are inefficient, but they were once the only option. Using Benefficiency streamlines the open enrollment process, reduces errors, and cuts costs.

• Employees enroll online by following Benefficiency’s simple step-by-step process.
• The Enrollment Dashboard and Workbench Tools make it easy to monitor progress and keep the enrollment process on track.
• Employees can only view and select the options that are available to them.
• Evidence of Insurability (EOI) functionality helps manage enrollment, eligibility, payroll deductions, and pending EOI events.

Reporting

Data analysis is key to benefits planning and management. Benefficiency’s robust and easy-to-use reporting tools help Benefits Professionals access data, recognize trends, evaluate plan options, and make strategic decisions.

• Pull real-time and historic data from the system with standard and customizable reports.
• View reports online or export data into a standard spreadsheet or .csv format.
• Use reports to simplify billing reconciliation and avoid overpaying premiums.
• Access complete census and benefits election data for all participants and dependents in real time.

Security

Benefficiency incorporates all tenets of the MNIS security program to meet high-level standards for physical, network, application, data, and process security.

• State-of-the-art, Tier-1 server facility with multi-redundant entry, power, and environmental control systems; and 24/7/365 monitoring.

• The most advanced encryption and authentication security protocols available for user access and data transmission.
• Vulnerability and penetration testing with a top-ranking national security firm.
• Sophisticated credential and access rules for users and administrators can be customized to conform to your company’s security guidelines.

Strategic Analysis

Benefficiency provides tools that allow HR professionals to align their benefits strategies with corporate goals. Manage the daily transactional details while using the data gathered to recognize trends, evaluate plan options, and make informed decisions about the future.

• Use census and enrollment reporting to support strategic planning and make projections regarding benefits usage.
• Create custom reports to access any system data anytime—no programming or IT support required.
• Manage the various aspects of a competitive, multi-faceted benefits package more easily and efficiently.

Task Automation

Benefficiency offers task management without relinquishing administrative control. Processes can be run manually or on an automated schedule, system-generated emails keep administrators updated, plan participation rules streamline the enrollment process.

• Be proactive instead of reactive when managing enrollment, employee life events, and compliance issues.
• Self-service options connect employees directly to benefits with automated emails to keep administrators informed.
• Schedule EDI files to transmit and integrate benefits changes into the carrier’s electronic data system automatically.